Customer Care

Returns Policy

Your complete satisfaction is of prime importance to us and we want you to have confidence when ordering with Boundless Blooms.

In the unlikely event that you do have a complaint about a product that you have collected from store or had delivered by us, then we will do our upmost to resolve the issue to your satisfaction.

Average Vase Life for Fresh Flowers

Designs that include (but not exclusive) varieties such as Roses, Summer or Spring flowers (eg. tulips, iris, stocks, larkspur) are guaranteed for a period of 5 (five) days after receipt/delivery. Most other flowers (eg. lilies, chrysanthemum, alstroemeria) are guaranteed for a period of 7 days from date of receipt/delivery. The same applies to other perishables such as plants and planted designs.

We ask that you notify us of any complaint immediately within the periods stated above. Any complaints received after these periods will not be considered.

Should you require help or advice about flowers or plants supplied by us then please do not hesitate to call us on 01225 865995.


In the unlikely event that you do need to make a complaint then please contact us on: 01225 865995 or